Ufone Tax Certificate
How to Download for FBR Filing (2024–25)
Step-by-step download guide via U App, website, and SMS — plus filer vs non-filer withholding rates, fiscal year availability, and how to use the certificate in FBR IRIS.
📅 Updated: May 2025 | ⚠ Fiscal year: July 1, 2024 – June 30, 2025
What Is a Ufone Tax Certificate?
A Ufone tax certificate is an official PDF document that Ufone (Pakistan Telecommunication Company Limited) issues to each subscriber, certifying the total withholding tax deducted from their account during Pakistan’s fiscal year (July 1 to June 30). Withholding tax on telecom is governed by Section 236 of the Income Tax Ordinance 2001 and is deducted at the point of recharge for prepaid users, or on monthly billing for postpaid users.
💳 What the certificate contains
Your registered phone number • CNIC linked to the SIM • Fiscal year covered • Total recharge/billing amount • Total withholding tax deducted (PKR) • Ufone’s NTN (National Tax Number) • Ufone company stamp
📋 Why FBR requires it
FBR treats telecom withholding tax as advance income tax. Subscribers can claim this as a credit against their final tax liability in their annual return via IRIS. Without the certificate, the credit cannot be claimed or substantiated.
Availability window: Ufone tax certificates for the fiscal year ending June 30 are typically available from late July through September. Searching before this window returns a “not available” or “no record found” error — this is expected. Check again in August.
Filer vs Non-Filer Withholding Tax Rate
The tax deducted on your Ufone recharges depends on whether your CNIC is on FBR’s Active Taxpayer List (ATL):
| Status | Withholding Rate | Tax on Rs. 1,000 Recharge | Effective Balance After Tax |
|---|---|---|---|
| Active Filer (ATL) | 10% | Rs. 100 | Rs. 900 |
| Non-Filer | 15% | Rs. 150 | Rs. 850 |
Becoming an active filer saves 5% on every recharge. A user who recharges Rs. 10,000/year saves Rs. 500 annually simply by filing an income tax return and appearing on ATL. Check your ATL status at atl.fbr.gov.pk or by sending your CNIC to 9966 via SMS.
Method 1: Download via U App (Recommended)
Open the U App and log in
Download the Ufone U App from Google Play or App Store if not already installed. Log in using your Ufone number and OTP. Requires active SIM for OTP delivery.
Go to My Account
Tap the profile icon or My Account section. Look for Tax Certificate or Withholding Certificate in the account menu. The exact label may vary across app versions.
Select the fiscal year
Choose the year: 2024–25 covers July 1, 2024 to June 30, 2025. Prior years (2023–24, 2022–23) are also available if needed for amended returns.
Download the PDF
Tap Download or Save. The certificate is a PDF that saves to your Downloads folder. Open it to verify it contains your correct CNIC, phone number, and tax amount before using it in FBR IRIS.
Method 2: Download via Ufone Website
Visit ufone.com and log in
Go to ufone.com on a browser. Click on My Ufone or the account login section. Log in with your Ufone number and OTP.
Navigate to Tax Certificate section
Under account settings or billing section, look for Withholding Tax Certificate or Tax Documents. The path: My Account › Billing › Tax Certificate.
Select year and download
Choose the fiscal year and click Download PDF. The certificate downloads immediately.
Method 3: Via SMS Request
Ufone allows tax certificate requests via SMS for users who cannot access the app or website:
SMS to: 786
TAX [space] CNIC
Example: TAX 4210198765432
Ufone responds with a download link or sends the certificate to your registered email if one is on file. Response time: 24–48 hours for SMS-requested certificates.
Method 4: Via Ufone Helpline (For Deactivated SIMs)
If your Ufone SIM was active during the fiscal year but is now deactivated, you can still retrieve the tax certificate:
Call Ufone helpline at 0333-3333333 from any network. Provide your CNIC and the fiscal year needed. The agent will verify your identity and either email the certificate or arrange collection at a Ufone franchise. Required: CNIC + original phone number + purpose statement.
Prepaid vs Postpaid Tax Certificate — Key Difference
💳 Prepaid Certificate
Covers withholding tax deducted on each recharge during the fiscal year. Shows one tax type: advance income tax (Section 236). Non-filers see 15%; filers see 10%.
📋 Postpaid Certificate
Covers both withholding tax (on monthly bill amounts) AND 19.5% sales tax (FED — charged on all telecom services). The postpaid certificate shows two separate tax line items. Keep both for FBR.
How to Use the Ufone Tax Certificate in FBR IRIS
Log into FBR IRIS
Go to iris.fbr.gov.pk. Log in with your CNIC-based credentials (or NTN for business filers). First-time users must register using CNIC + mobile number.
Open the income tax return form
In IRIS, go to Declaration › Income Tax Return › select the relevant tax year. The form opens a multi-section return wizard.
Enter the tax certificate amount in Section 236
Locate the section for Adjustable Tax / Advance Tax Paid. Under telecom tax (Section 236), enter the total withholding tax figure from your Ufone certificate. Do the same for any Jazz, Zong, or Telenor certificates you hold.
Attach the certificate as supporting document
IRIS allows attachment of supporting PDFs. Upload the Ufone tax certificate PDF when prompted. If the system does not require upload, retain the PDF for 5 years in case FBR queries the claim.
Frequently Asked Questions
What is a Ufone tax certificate?
A Ufone tax certificate is an official PDF document issued by Ufone (Pakistan Telecommunication Company Limited) to each subscriber, showing the total withholding tax (advance income tax) deducted from that subscriber’s prepaid recharges or postpaid bills during Pakistan’s fiscal year — July 1 to June 30.
Why do I need a Ufone tax certificate?
FBR (Federal Board of Revenue) requires this certificate as documentary proof when a subscriber claims a tax credit adjustment in their annual income tax return through the IRIS portal at iris.fbr.gov.pk. Without the certificate, the tax credit claim cannot be substantiated.
How do I download the Ufone tax certificate from the U App?
Open the U App and log in with your Ufone number and OTP. Navigate to My Account (or Profile) and look for ‘Tax Certificate’ or ‘Withholding Tax Certificate’. Select the fiscal year (e.g., 2024–25 covering July 2024 to June 2025). Tap Download — the certificate saves as a PDF to your phone.
What withholding tax rate does Ufone deduct?
Ufone deducts withholding tax at two rates under Section 236 of the Income Tax Ordinance 2001: 10% for active filers (subscribers whose CNIC appears on FBR’s Active Taxpayer List) and 15% for non-filers. A subscriber who recharges Rs. 1,000 as a non-filer pays Rs. 150 in withholding tax; an active filer pays Rs. 100 on the same recharge.
When does the Ufone tax certificate become available each year?
Ufone tax certificates for the fiscal year ending June 30 are typically made available between late July and September of the following year. Searching before this window returns a ‘not available’ error — this is expected, not a technical fault.
Can I get a Ufone tax certificate for a deactivated SIM?
Yes. If your SIM was active during the fiscal year but is now deactivated, call the Ufone helpline at 333 (from any Ufone SIM) or 0333-3333333 (from any network) and provide your CNIC. Ufone’s back-end team can issue the certificate manually via email.
What is the difference between a Ufone prepaid and postpaid tax certificate?
A prepaid tax certificate covers withholding tax deducted on each top-up/recharge. A postpaid tax certificate covers both withholding tax (on monthly bills) and sales tax (19.5% on all telecom services). The postpaid certificate contains both tax line items separately; prepaid shows withholding tax only.
How do I use the Ufone tax certificate in FBR IRIS?
Log into iris.fbr.gov.pk with your NTN or CNIC. In the income tax return form, navigate to the tax credit section (Section 236 credits). Enter the amount shown on the Ufone certificate under ‘Advance Tax Paid’ or ‘Adjustable Tax’. Upload the certificate PDF as supporting documentation if requested.
After downloading your tax certificate, confirm your Ufone number is on FBR’s ATL to reduce future withholding from 15% to 10%. Check via Ufone number check to ensure your CNIC is correctly linked to your SIM — a CNIC mismatch can cause the tax credit to be rejected by IRIS.