Checking your GEPCO (Gujranwala Electric Power Company) bill online saves time and eliminates the hassle of waiting for physical bills. Whether you’re a homeowner or business operator in Gujranwala, Sialkot, Hafizabad, Narowal, or Mandi Bahauddin, this guide shows you exactly how to access your electricity bill within minutes.
I’ve tested each method below to ensure they work seamlessly for GEPCO customers across all service areas.
Why Check Your GEPCO Bill Online?
The GEPCO online bill check system offers several advantages over traditional methods:
- Access your bill 24/7 from anywhere with internet connection
- Track electricity consumption patterns to reduce costs
- Pay bills immediately to avoid late fees and disconnection
- Receive instant confirmation of payment status
- View detailed billing history for budgeting purposes
Over 2 million GEPCO customers now use online services monthly, making it the preferred method for bill management.
Step-by-Step: Check GEPCO Bill by Reference Number
This is the fastest and most reliable method. Your 14-digit reference number appears on every GEPCO bill.
How to check:
- Visit the official GEPCO bill portal at gepco.com.pk
- Locate the “Bill Inquiry” section on the homepage
- Enter your 14-digit reference number (no spaces or dashes)
- Click “Submit” or “Check Bill”
- Your current bill displays instantly
Your bill shows:
- Billing month and due date
- Total units consumed
- Current charges and GST
- Previous balance (if any)
- Late payment surcharge details
- Meter reading dates
The reference number method works for all GEPCO consumer categories including domestic, commercial, industrial, and agricultural connections.
Alternative Methods to Access Your GEPCO Bill
Using the GEPCO Mobile App
Download the official GEPCO app from Google Play Store or Apple App Store. The app allows you to:
- Store multiple reference numbers for easy access
- Set payment reminders before due dates
- View 12 months of billing history
- Report meter issues or billing discrepancies
- Check area-wise load shedding schedules
Third-Party Bill Payment Platforms
Popular platforms like JazzCash, EasyPaisa, and bank mobile apps integrate GEPCO bill checking. Simply search for GEPCO in the utilities section and enter your reference number.
What If You Don’t Have Your Reference Number?
If you’ve lost your reference number, try these solutions:
- Check previous SMS notifications from GEPCO
- Look at old bank statements showing GEPCO payments
- Visit the nearest GEPCO Customer Service Center with your CNIC and address proof
- Call GEPCO helpline at 118 during business hours
Note: GEPCO currently doesn’t support direct CNIC-based bill lookup online. However, customer service representatives can retrieve your reference number using your CNIC at physical offices.
Verifying Your Payment Status
After paying your bill, confirm the payment was processed:
- Return to the GEPCO bill check page
- Enter your reference number again
- Check the “Payment Status” field
The system updates within 24-48 hours of payment. If your payment doesn’t reflect after two business days, contact GEPCO immediately with your payment receipt.
Beyond Bill Checking: Other GEPCO Online Services
File Complaints Online
Report issues like power outages, billing errors, or meter malfunctions through the GEPCO complaint portal. Each complaint receives a tracking number for status updates.
Check Load Shedding Schedule
Access updated load shedding timings for your area on the GEPCO website. Enter your feeder name or area code to view scheduled outages.
Track New Connection Requests
Monitor demand notice status and new connection applications through your GEPCO online account. The system shows processing stages and estimated completion dates.
Frequently Asked Questions
Can I check multiple GEPCO bills at once?
You need to enter each reference number separately. However, the GEPCO mobile app allows you to save multiple accounts for quick switching.
How far back can I view billing history?
The online system maintains 12 months of billing records. For older bills, visit a GEPCO office with your reference number.
What if my bill shows zero or incorrect amount?
This indicates a meter reading issue. Contact GEPCO customer service immediately to schedule a meter inspection and bill correction.
Are there charges for online bill checking?
No. Checking your GEPCO bill online is completely free regardless of how many times you access it.
When does GEPCO generate new bills?
Bills are typically generated between the 1st and 5th of each month, with due dates around the 15th-20th. Check your specific billing cycle on your current bill.
Start Checking Your GEPCO Bill Online Today
The GEPCO online bill check system transforms electricity bill management from a monthly chore into a quick digital task. Whether you prefer the official website, mobile app, or payment platforms, you now have multiple convenient options.
Save your reference number in a secure location and set monthly reminders to check your bill a few days after it’s generated. This proactive approach helps you budget better and avoid late payment penalties.
Need help with your GEPCO bill? Call the 118 helpline or visit your nearest customer service center with your reference number and CNIC.
