How to Get Your Ufone Tax Certificate

If you are a Ufone subscriber in Pakistan, you likely pay taxes on your mobile usage throughout the year. The Ufone tax certificate is a vital document that shows how much tax has been deducted from your account on telecom services. This certificate is essential for accurate income tax filing, claiming refunds, and keeping track of your tax records.

This guide explains everything about the Ufone tax certificate, how to get it easily online or offline in 2025, and why it matters to keep this document safe.

What is the Ufone Tax Certificate?

The Ufone tax certificate is an official document issued by Ufone that certifies the amount of advance income tax deducted (AIT) on your phone bills or prepaid usage during a financial year. It summarizes all the tax deductions made by Ufone from your account under Pakistan’s tax laws.

Why Do You Need the Ufone Tax Certificate?

• Income Tax Filing: Serve as proof of taxes paid on your telecom usage while filing your annual income tax returns with the Federal Board of Revenue (FBR).
• Claim Tax Adjustments or Refunds: Use the certificate to claim credit for tax deducted in excess or apply it against your total tax liability.
• Business Accounting: If you use Ufone for business, the tax certificate helps document telecom expenses and associated tax deductions.
• Financial Records: Keep a clear record of mobile-related tax deductions for your personal or business finance audits.
• Peace of Mind: You ensure your tax obligations are properly met and have official documentation to support them.

 

How to Get Your Ufone Tax Certificate

Ufone has simplified the process by allowing you to access and download your tax certificate digitally from their online platforms. You can get your certificate quickly from the comfort of your home or office without visiting a customer center.

Method 1: Through Ufone Self Care Portal

1. Visit the Ufone Self Care Website
   • Go to 
   • https://www.ufone.com/selfcare/app/login/login.php
   • Select the Individual Access login option.
2. Log In Using Mobile Number and CNIC
   • Enter your Ufone mobile number and CNIC number.
   • Click Login.
3. Enter the PIN
   • You will receive an SMS with a security PIN on your Ufone SIM.
   • Enter the received PIN on the website to access your account.
4. Navigate to the ‘Tax Certificate’ Section
   • Once logged in, click the “Usage” menu.
   • Then select the “Tax Certificate” option.
5. Select the Financial Year or Period
   • Choose the start and end month/year for which you want the certificate.
   • For the tax year 2025, the typical period is July 1, 2024, to June 30, 2025.
6. Download Your Tax Certificate
   • Click the download button.
   • The certificate will be available as a PDF for saving, printing, or submitting with your tax filings.

Method 2: Using the My Ufone Mobile App

1. Download the App
   • Install the My Ufone app from Google Play Store or Apple App Store.
   • The app is often titled UPTCL – App Up Your Life!
2. Log In with Your Ufone Number
   • Open the app and sign in using your registered Ufone number.
3. Access Tax Certificate
   • On the homepage or menu, find the “Tax Certificate” tab.
   • Select this option.
4. Select Your Tax Period
   • Choose the start and end month and year.
   • Enter your email for delivery (if required).
5. Receive Your Certificate
   • Your tax certificate will be sent to your registered email.
   • You can also view it inside the app depending on app version.

Method 3: Visit a Ufone Service Center

If you experience difficulty with online methods, or prefer direct human assistance:

• Locate the nearest Ufone service center through their website or customer service.
• Bring your original CNIC and your Ufone SIM or mobile number.
• Request your Ufone tax certificate at the customer service desk.
• After verification, you will receive your tax certificate.

Important Tips to Keep in Mind

• Always use your correct CNIC number when registering or accessing your account to avoid delays.
• Keep your registered mobile number active and accessible to receive the PIN via SMS.
• Verify the certificate details carefully, including your name, CNIC, number, and tax period.
• Download and save your tax certificate every year to facilitate easy tax filing.
• If you have multiple Ufone numbers, repeat the process for each number individually.

Understanding the Tax Period

The tax year in Pakistan for telecom deductions usually runs from July 1st to June 30th of the following year. For example, the 2025 tax certificate reflects tax deducted between July 1, 2024, and June 30, 2025.

Why Ufone Deducts Tax?

Under Pakistan’s Income Tax Ordinance, telecom companies like Ufone are mandated to deduct Advance Income Tax (AIT) on your mobile usage—both prepaid and postpaid. This tax is deducted at source and paid directly to the government to ensure tax compliance.

Your Ufone tax certificate confirms this deduction, serving as evidence that tax was withheld correctly.

What to Do If You Cannot Access Your Tax Certificate?

• Ensure you are using the correct mobile number linked to your CNIC.
• Check your internet connection if using online portals or apps.
• Reset your login credentials if needed from Ufone self care.
• Contact Ufone customer service: Dial 0331 133 3100 for support.
• Visit Ufone franchise for in-person assistance.

Conclusion

The Ufone tax certificate is an important financial document for every Ufone user in Pakistan. Thanks to Ufone’s online services, you can now easily download your tax certificate anytime without hassle. Whether for tax filing, business accounting, or record-keeping, having your Ufone tax certificate ready helps save time and ensures you stay compliant with tax regulations.

Keep your certificate safely saved in digital or printed form for future reference and enjoy stress-free tax submissions.

FAQs About Ufone Tax Certificate

Q: Is the Ufone tax certificate free?
A: Yes, Ufone provides the tax certificate free of cost to all subscribers.

Q: Can I download it anytime?
A: Yes, you can download your Ufone tax certificate anytime from the Self Care portal or app.

Q: What documents are needed to get the certificate?
A: Only your CNIC and Ufone mobile number are required for login and verification.

Q: Can I get tax certificates for previous years?
A: Yes, you can select the tax period and download certificates for prior years if available.

Q: Is the certificate valid for both prepaid and postpaid accounts?
A: Yes, Ufone issues tax certificates for both prepaid and postpaid subscribers.